Privacy Policy
Last Updated: December 14, 2025
1 Data Controller
Chronicle Digital Solutions Limited ("Chronicle", "we", "us", or "our") is the data controller for the information collected through this website and our services. We are a limited liability company registered in Hong Kong SAR.
2 Data Collection
We collect information to provide and improve our services:
- Directly Provided Data: Information you submit via our inquiry forms, such as your Name, Email Address, Phone Number, and Message content.
- Technical Data: We automatically collect technical metadata (IP address, browser type, device info) via security providers like Cloudflare to ensure website integrity and mitigate cyber threats (e.g., DDoS attacks).
3 Use of Data
We use your data solely for the following purposes:
- Respond to your business inquiries and consultation requests.
- Provide managed AI services, technical support, and account administration.
- Improve our website security, performance, and user experience.
- Comply with legal obligations.
We strictly DO NOT sell your personal data to third parties.
4 AI Processing & Disclaimer
When you use our AI demos, Chatbots, or AI-driven services, your input text may be processed by third-party Large Language Model (LLM) providers (e.g., OpenAI, Anthropic, Google) via API.
Important Security Notice
Do not input sensitive personal data (PII), passwords, financial information, or confidential trade secrets into the public chat interface. While we configure our systems to minimize data retention (zero-retention policies where possible), AI inputs are processed externally by model providers.
5 Cookies
We use cookies to enhance your experience:
- Essential Cookies: Required for the website to function correctly (e.g., load balancing, security tokens).
- Analytics Cookies: We may use anonymous analytics to understand site usage.
We do not use advertising cookies to track your behavior across other websites for ad targeting.
6 Regional Compliance
6.1 Hong Kong PDPO Compliance
We comply with the Personal Data (Privacy) Ordinance (Cap. 486). As a user, you have the right to request access to and correction of your personal data held by us.
6.2 GDPR (General Data Protection Regulation)
For users in the European Economic Area (EEA), Chronicle Digital Solutions Limited acts as a Data Processor. We process data solely based on your instructions. You have the right to:
- Request access to your personal data.
- Request rectification of inaccurate data.
- Request erasure of your data ("Right to be Forgotten").
- Object to or restrict processing.
- Request data portability.
7 Contact Us
To exercise your rights or if you have any questions about this policy, please contact us at:
Chronicle Digital Solutions Limited
Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong